SMS / Text Messaging Terms

Effective Date: October 20, 2026

These terms apply to the text messages sent by Moderation App LLC, doing business as Super ("Moderation App LLC", "Super", "we", "us"), for Super, our assistant (also known as mod.me). They supplement our Terms and Conditions and our Privacy Policy. By using Super by text, you agree to them.

The short version. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of any purchase.

1. Program Description

Program name: Super

Program sponsor: Moderation App LLC (dba Super)

Super is an assistant you can talk to at moderation.co/chat, in our apps, or by text message. When you text with Super, we may send you:

We do not send marketing or promotional text messages. If that ever changes, we will ask for your separate consent first.

2. How You Opt In

You consent to receive these texts when you enter your mobile number at moderation.co/chat and continue, or when you text Super first from a phone number that is verified on your Super account. We record when you gave consent and which version of our consent wording you saw. Consent is not required to buy anything from us.

By continuing, you agree to receive recurring automated text messages (SMS) from Super at the number you enter: sign-in codes, a welcome text, replies to your texts, confirmation requests and reminders you set. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.

You'll receive texts from a dedicated number assigned to your account. We suggest saving it in your contacts as Mod Me. In rare cases (for example, if a number is retired) your texts may start coming from a different Super number.

3. Message Frequency

By opting in, you agree to receive recurring automated text messages from Super. Message frequency varies with how you use Super:

We cap the number of texts any account can receive in a day; past that cap, Super's replies stay in your chat at moderation.co/chat instead of being texted.

4. Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Moderation App LLC does not charge you for texting with Super.

5. Opting Out

You can cancel the SMS service at any time. Just text "STOP" to the number that texts you. After you send "STOP" to us, we will send you one text message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us.

We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, and REVOKE when sent as the whole message.

Opting out stops all texts from that number, including sign-in codes and reminders. Your account and your conversation at moderation.co/chat are not affected.

If you want to join again, reply START or UNSTOP, or sign up at moderation.co/chat as you did the first time, and we will start sending text messages to you again.

6. Help

If you are experiencing issues with the messaging program, reply HELP (or INFO) to any message from us for more assistance, or get help directly at privacy@moderation.co.

7. Replying "Yes" by Text

When Super texts you a confirmation request, replying yes approves that action just as tapping approve in the app would, and replying no cancels it. We treat replies from your verified phone number as coming from you, so keep your phone secure. If your number changes or you lose your phone, update or remove it from your account or reply STOP.

8. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery of texts is subject to effective transmission by your carrier and is not guaranteed.

9. Eligibility

Texts are available to mobile numbers in the United States and Canada. You must be the account holder for the mobile number you provide, or have the account holder's permission to use it.

10. Privacy

If you have any questions regarding privacy, please read our Privacy Policy.

We use your mobile number and the content of your texts only to provide the texting features described above. Texts are sent and received through Twilio, and the messages you send to Super are processed by Anthropic PBC so the assistant can answer you, as described in our Privacy Policy.

We do not sell your mobile number, and we do not share your mobile number or your text messaging consent with third parties or affiliates for their marketing or promotional purposes.

11. Changes to These Terms

If we change these terms, we'll update this page and the effective date above, and tell you clearly when a change affects how we text you.

12. Contact

Questions about our texts? Contact Moderation App LLC (dba Super):
privacy@moderation.co

Texts from us should always be ones you asked for.
Thank you for your trust.
— The Super Team, Moderation App LLC